To inquire about a patient’s condition, immediate family members may call the Burn Center using the patient information card provided by the admitting nurse 24 hours a day, and speak to the nurse caring for the patient. These family members should identify themselves and give the patient’s name and ID card number. Condition reports are given only to immediate family members. The staff prefers that one or two family members be designated to inquire about a patient’s condition. These family members can then relay the information to others. Friends must contact the family for information about a patient’s condition.